B2B
Published:
November 3, 2026
Updated:
November 3, 2026

SaaS YouTube Ads Case Study: Rippling's 80% Search Lift

Silvio Perez
Founder @AdConversion
Share
This is some text inside of a div block.
copy
Silvio Perez
Founder @AdConversion

Getting millions of YouTube views is one thing. Getting people to remember your brand and actually search for it is another.

And that's exactly what Rippling set out to do when it teamed up with AdConversion.

This YouTube Ads case study breaks down the creative, targeting, and measurement strategies behind Rippling’s campaign. You’ll also get practical tips you can use in your own B2B SaaS advertising.

‍

Table of Contents

Main Objective: Generate Demand Beyond Expensive Paid Search

Step 1: Choose YouTube as a New Demand-Generation Channel

Step 2: Repurpose Existing Video Creatives for YouTube Ads

Step 3: Reach Relevant Buyers with Intent-Based YouTube Ads Targeting

Step 4: Extend Campaign Reach Through YouTube Distribution

Step 5: Measure YouTube’s Impact Beyond Clicks and Direct Conversions

Key Results from Rippling’s YouTube Advertising Strategy

‍

Main Objective: Generate Demand Beyond Expensive Paid Search

Rippling is a B2B SaaS platform that helps companies manage HR, payroll, IT, and workforce operations. 

Like many SaaS companies, Rippling was spending heavily on Google Search Ads to reach buyers actively looking for a solution. But competition was driving up costs, with some high-intent keywords reaching $60–$80 per click. 

When every click costs that much, scaling your ad campaigns gets expensive fast.

The company was also testing paid social campaigns with incentives like $100 Amazon gift cards and free AirPods. These offers encouraged prospects to book meetings, but they were expensive and often attracted low-quality leads. 

Plus, Rippling wanted to reach buyers earlier too.

That meant finding a way to do two things:

  • Capture existing demand: Keep reaching buyers actively searching for HR, payroll, and workforce management solutions.
  • Generate new demand: Get in front of relevant audiences before they're actively searching for a solution. Build brand awareness so Rippling stays on the buyer’s radar until they’re ready to purchase.

Instead of replacing Google Search or paid social, AdConversion recommended adding YouTube advertising to the mix.

Step 1: Choose YouTube as a New Demand-Generation Channel

AdConversion recommended YouTube Ads for two main reasons:

  1. More affordable exposure. YouTube video views can cost around $0.05–$0.20 each. This meant Rippling could reach more potential buyers without spending a fortune on every interaction.
  2. A chance to make the brand stick. Search ads are great for getting clicks from people who already know what they need. YouTube lets you tell a story through video and give people a reason to remember your brand.

Of course, a video view isn't the same as a search ad click. Cheaper views don't automatically mean a better return on investment (ROI).

But the goal here wasn't to get every viewer to click through and book a demo. Rippling wanted people to recognize its brand and remember it when they eventually started looking for HR or payroll software.

Step 2: Repurpose Existing Video Creatives for YouTube Ads

Video production is one of the biggest challenges of YouTube Ads. Good creatives take time and money, and not every B2B SaaS company has the resources to produce them.

Luckily, Rippling already had two 30-second Super Bowl TV commercials starring comedian Tim Robinson.

‍

Put existing video creatives to work

AdConversion took those TV commercials and gave them a second life on YouTube.

No new shoots or extra production budget. Just creatives Rippling had already paid for, now working on a different channel.

That's a much easier way to get started with YouTube Ads than building a video production process from scratch. 

And you don't need Super Bowl commercials to do the same.

You can turn a product demo, customer testimonial, or webinar clip into a YouTube ad. Or create a simple founder-led or user-generated content (UGC) video ad without hiring actors or booking a studio.

A great script beats fancy production. Hook viewers early, show them a problem they recognize, and explain how your product solves it. Then back it up with social proof and a clear call to action (CTA).

‍

Use humor to connect with the right audience

Rippling's commercials had another thing going for them: humor that hit close to home for its target audience.

Tim Robinson plays an evil mastermind plotting revenge. But his big plans keep getting derailed by painfully ordinary business problems.

[Embedded videos]

It's absurd, but that's the point. Anyone who's dealt with messy HR, IT, or finance processes can relate to the frustration.

That's what makes the creative a good fit for YouTube. The humor gives people a reason to extend their watch time, while the underlying problems connect directly to what Rippling solves. 

The lesson is simple: you don't have to be serious just because you're selling B2B software. Find a creative way to make your buyers laugh about the headaches they deal with every day.

Step 3: Reach Relevant Buyers with Intent-Based YouTube Ads Targeting

Rippling didn't want its ad creatives in front of everyone on YouTube. It wanted to reach people who might actually need its software.

So AdConversion used Google search behavior to reach potential buyers who'd already shown interest in software like Rippling's.

‍

Identify search terms that signal buyer intent

For Rippling, AdConversion started with two types of keywords:

  • Non-branded keywords: Terms people use when researching HR and payroll software solutions.
  • Competitor keywords: Searches for other software providers that Rippling's potential customers might be considering.

The trick is to get specific. A broad keyword like ‘HR’ could mean almost anything. But searches such as ‘best payroll software for small businesses’ or ‘BambooHR alternatives’ tell you a lot more about what someone is looking for.

If you’re already running Google Search Ads, check which keywords are bringing in qualified leads. You've already got some evidence of buyer intent, so use those terms as a starting point for your YouTube Ads audiences.

‍

Build relevant audiences with Google custom segments

YouTube Ads run through Google Ads. So AdConversion used the high-intent keywords it identified to build Google custom segments for Rippling's YouTube campaigns.

This meant that someone who Googled ‘payroll software’ in the morning could see a Rippling video ad on a YouTube channel that evening.

The best part was that people didn’t have to watch HR or payroll videos to see the ad. They could be watching a cooking tutorial or a gaming video.

Still, targeting people based on their searches doesn't guarantee they're qualified buyers. Test your non-branded and competitor keyword groups separately to see which audiences perform best.

For more ways to reach relevant B2B buyers, check out AdConversion’s YouTube Ads targeting strategies.

Step 4: Extend Campaign Reach Through YouTube Distribution

Rippling's Super Bowl commercials had already made it onto TV, but AdConversion wouldn't let their reach stop there.

‍

Take commercials beyond their original TV markets

Here's the catch with Rippling's Super Bowl TV commercials: they only aired in select local markets because buying a national TV spot was expensive.

Instead of buying more TV airtime, AdConversion ran the ads on YouTube. This opened them up to audiences across the US at a fraction of the cost.

And unlike TV, YouTube lets you adjust geographic targeting, audience segments, and ad placements as your video campaign evolves. 

‍

Make repeated exposure work in your favor

Even a great commercial won't stick with everyone after just one viewing.

When you're selling B2B software, the person watching might be months away from needing your product.

So keeping Rippling's ads running beyond the Super Bowl gave the brand more chances to stay on buyers' radars.

Of course, there's a difference between building familiarity and showing someone the same ad until they get sick of it.

That's why you need to pay close attention to ad frequency. YouTube lets you control how often people see your ads, but the options depend on your campaign type.

A good starting point is to monitor reach and average frequency together. If frequency keeps climbing while unique reach barely moves, you might be showing the same ads to the same people too often.

Step 5: Measure YouTube’s Impact Beyond Clicks and Direct Conversions

Millions of YouTube views look good on paper, but they don’t tell you if your ads are sparking buyer interest.

So AdConversion started looking at what happened after people watched Rippling’s commercials, even if they never clicked.

‍

Understand why traditional attribution falls short

Most people don’t use YouTube to shop for B2B software. They're there to watch video tutorials, podcasts, or something completely unrelated to work.

So even if your ad grabs their attention, they're unlikely to drop everything and book a demo.

But if your brand sticks, they might search for your company on Google a few days later.

That's where attribution gets tricky. Even if YouTube sparked that search, your attribution report could give all the credit to organic search.

That's why judging YouTube solely on clicks and direct conversions can be misleading.

‍

Use Google’s Search Lift Study to measure brand interest

To see whether Rippling's commercials drove interest in the brand, AdConversion turned to Google's Search Lift Study.

The idea is pretty simple. Google compares the search behavior of two groups:

  • Exposed group: People who saw Rippling's YouTube ads.
  • Control group: A randomized group of people who didn't see the ads.

If the exposed group is more likely to search for Rippling, that's a pretty good sign the ads are sparking brand interest.

That's a big deal when you're running multiple marketing campaigns at once, as Rippling was. After all, a spike in branded searches could come from any of them.

Without a control group, it'd be pretty hard to tell if YouTube marketing deserved any of the credit.

‍

Cross-check results with other measurement methods

Getting more people to search for your brand is a win. But eventually, you want to know if that interest is turning into actual business.

Luckily, Rippling had another data source: marketing mix modeling (MMM).

MMM looks at historical marketing spend and business results to estimate each channel's return on ad spend. It also accounts for seasonality and other factors that can affect performance.

MMM gave AdConversion another indication that YouTube ad performance was contributing to Rippling's pipeline.

The catch is that MMM takes a lot of data and some serious statistical expertise, and not every B2B SaaS company can pull that off.

But you don't need a fancy model to start looking beyond clicks. Here are two simpler ways to check if your YouTube campaigns are working:

  • Keep an eye on inbound demos and trials. Compare your average number of direct and organic demo requests or trial signups before and after launching YouTube Ads. If the numbers go up, that's worth digging into.
  • Ask leads how they heard about you. Add a field to your demo or signup form. You might find people mentioning YouTube or even remembering a specific ad.

You won't catch every YouTube-influenced lead in your attribution reports. But when people start mentioning your ads by name, you know they're making an impression.

Key Results from Rippling’s YouTube Advertising Strategy

After 90 days, Rippling's YouTube campaign had some impressive numbers to show for it:

  • 18,605,571 impressions: Rippling's ads were shown millions of times, extending their reach beyond the original Super Bowl TV markets.
  • 4,629,108 video views: The company got millions of additional views from video creatives it had already paid to produce.
  • 80% branded search lift: People exposed to Rippling's YouTube ads were 80% more likely to search for the brand than those in the control group.

The last number is the real win.

Rippling wasn't just paying for eyeballs. Its video ads were getting potential buyers curious enough to search for the company.

‍

Wrapping Up

Rippling's YouTube Ads case study proves that there's more to B2B advertising than chasing expensive clicks.

YouTube gave Rippling a way to make the most out of its existing creatives, generate demand, and contribute to its pipeline.

And you don't need a Super Bowl-level budget to try a similar approach.

If you're curious what YouTube could do for your B2B SaaS company, have a quick chat with AdConversion to explore your options.

‍

Join 11,453 B2B marketers leveling up their paid advertising skill set! 🚀

Ready to fix your lead quality, cut ad costs & scale pipeline predictably?