How a B2B SaaS Company Increased Pipeline by Nearly 3X and Tripled Efficiency in One Quarter
About
This client is a B2B SaaS platform serving operationally complex, multi-location hospitality businesses, helping teams streamline internal workflows, reduce waste, and improve cost control.
Their solution enables operators to improve margins, reduce food waste, and manage operations more efficiently across locations.
Challenge
The team had already built a solid paid media foundation across Search and Social. But they were ready for the next level of growth.
Their focus shifted away from raw lead volume and toward down-funnel performance, specifically:
- More Sales Opportunities
- More Closed Won deals
- More pipeline generated at a predictable cost
To support this new phase, they needed a partner who could evolve their paid strategy into a revenue-aligned acquisition engine, optimized for pipeline efficiency rather than surface-level conversions.
Solution
Together, we rebuilt their paid media strategy around conversion quality and pipeline impact.
Key initiatives included:
- Doubling down on High-Intent Search
We shifted investment away from underperforming Paid Social channels and focused budget on high-intent Google Search campaigns, capturing existing demand from in-market buyers. - Enhanced Landing Pages for Conversion Alignment
We improved landing page messaging to better reflect high-performing ad themes, increasing conversion rates and reducing drop-off. - Reallocating awareness efforts
LinkedIn was deprioritized after proving expensive and inefficient for the client's ICP. Instead, we planned a pivot to StackAdapt for broader, lower-cost awareness through Display, Native, and CTV, with retargeting layered back into the funnel. - Implementing operational guardrails
To protect campaign performance and stabilize learning phases, we introduced weekly batching of changes, negative keyword sharing, and removed unnecessary campaign restarts.
Results
The impact of this strategic shift was dramatic:
- 277% increase in pipeline QoQ
- 3X increase in pipeline-to-spend efficiency
- 168% increase in Opportunities QoQ
- 145% more Closed Won deals
- 41% decrease in Cost per Opportunity
- 22% decrease in Cost per Closed Won deal
By prioritizing quality over quantity, this hospitality SaaS company turned a stagnant paid program into a scalable pipeline engine.
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